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Shipping and Return Policy

General shipping

What states do you ship to?
Currently we ship to the following states which have designed CBD products as “fully legal”:
California, Colorado, Connecticut, Illinois, Maine, Massachusetts, Michigan, Montana, Nevada, New Jersey, New York, Oregon, Vermont, Virginia and Washington
When will my order be delivered?
Orders will arrive within 2-7 business days after your order is placed, based on shipping method selected.  Shipments leave from Connecticut and transit time will vary based on your distance from our facility.
What if my package didn’t arrive?
Please email us at info@chilafseltzer.com or call 860-517-4880. We’ll do our best to work with the carrier to resolve the issue, but please note that we are not responsible for any errors in the order or the address provided which result in our shipping company not being able to deliver the order.

Damages & refunds

What do i do if my shipment arrives damaged?
please email us at info@chilafseltzer.com with a photo of the damage, showing the cans are unusable, and we will ship you replacement product free of charge.
What do i do if i want a refund?
in the unlikely event you are not satisfied, please email us at info@chilafseltzer.com or call 860-517-4880 within 14 days of receiving your package and we will refund your purchase.

Contact us

How can i contact you?
For general questions, email info@chilafseltzer.com or call 860-517-4880.