Where do you ship?
We ship anywhere in the USA, however free shipping is only available in the continental United States. Unfortunately it’s just not feasible for us given how heavy seltzers are to provide free shipping to AK and HI.
Orders will arrive within 2-7 business days after your order is placed, based on shipping method selected. Shipments leave from Connecticut and transit time will vary based on your distance from our facility. Once an order is shipped you will receive a UPS tracking number to follow the progress of the order.
What if my package didn’t arrive?
Please email us at info@chillafseltzer.com or call 860-517-4880. We’ll do our best to work with the carrier to resolve the issue, but please note that we are not responsible for any errors in the order or the address provided which result in our shipping company not being able to deliver the order.
Damages & refunds
What do i do if my shipment arrives damaged?
please email us at info@chillafseltzer.com with a photo of the damage, showing the cans are unusable, and we will ship you replacement product free of charge.
What do i do if i want a refund?
in the unlikely event you are not satisfied, please email us at info@chillafseltzer.com or call 860-517-4880 within 14 days of receiving your package and we will refund your purchase.